The second-hand marketplace Shoppers Voice Frustration Over Sizing Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size where appropriate, which has left users frustrated.
Size Classification Updates
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, the platform withdrew an update regarding delivery choices after backlash from users.
